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4.8/5 of customers are happy with our service
Independent feedback based on 407 verified reviews
Amazing from start to finish.. great support and advice!!
Great customer service, some duplication of information during the application process, but overall very good.
Excellent service, really quick and efficient. The whole process was completed in less than 2 weeks.
Absolutely fantastic service. From start to finish Geraldine and Josh were brilliant.
Easy to deal with
We went through Believe Loans who did most of the work, however 1st Stop, worked just as fast to resolve our loan application, communication was smooth, and loan was paid out fast without any Hassle.
Quick turnaround easy to use
Everything was very clear
Courteous, accommodating and efficient. No pressure selling, and no stupid, avoidable delays. The slowest part of the process was having to send back signed paperwork - which was up to me how to send back. From initial enquiry to payment of the balance on my largest credit card took less than a week.
I strongly recommend the staff. she is amazing Faye pinkstone once again I would like to thanks to you
Excellent customer service and feedback..pleasure to do business with..
they turned our loan application around very quickly, and the updates and very online nature of their business meant documents could be signed and id chexks done via an app. so straight forward and time saving. contstant updates throughout the process. We got the finance package we hoped for, and everything very transparent and well explained.
Very thorough start to finish
Very professional service and great at keeping you updated on application. Quick release of funds upon completion so would definitely recommend.
Efficient, friendly, helpful, polite, great customer service. Highly recommended
Polite, informative and made sure I was comfortable with all of the terms of the loan
Service was brilliant, so simple and straightforward. Staff are so helpful, friendly and can't do enough to help. I've had no negatives only positive experience.
The process is so simple from start to finish. Agents are excellent and explain everything in detail. This is the second time I have taken a home loan with 1st Stop and I don't see myself going anywhere else.
Easy to talk to. Rapid process, said they were going to do something and did it. Very thorough, easy to talk to and very easy to deal with