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4.8/5 of customers are happy with our service
Independent feedback based on 356 verified reviews
First rate, staff pleasant and helpful.
found them to be very helpful from start to finish
Communication excellent .. All the way through process daily Knew what to expect and more importantly when . Very efficient prompt service . If one thing let it down was the home service offered to sign documents , the company did not bring relevant documents . I dont consider this a detraction from service by 1st stop loans ,rather the fault of the service company not checking documents correctly.
Clear and thorough explanation. Very helpful throughout the whole process.
Excellent customer service
The communication at all stages made me feel at ease. The way in which my circumstances were explored made me feel valued.
very good customer service
Such a great service, kept me updated all through the process.
Made it quick and easy to deal with
Good speedy completion
This was a very positive experience from start to finish. Everyone involved was really friendly and helpful and kept us up to date every step of the way. Always responded to calls and queries and kept us in the loop. The whole process was extremely quick and everything completed within a week or so. Definitely recommend them !
Top service would recommend to any one
Very good staff trained well explained everything before hand well done.
Fantastic from start to finish
Polite helpful fast and I couldn’t fault them x
Fantastic service the second loan I have taken with them. Always helpful and everything is clearly explained all of the way through.
Very helpful and friendly
very professional and helpful.
Had a very good experience using 1st Stop Home Loans. They helped with our situation and always on hand throughout, whether by email or phone. Rachel was my go to person and was brilliant. Funds were delivered within 48hrs of loan completion. Delighted with the outcome and would recommend them to anyone.