The reviews shown here are taken directly from Feefo and as such 1st Stop Home Loans are unable to take any responsibility for the content of the reviews.
4.8/5 of customers are happy with our service
Independent feedback based on 379 verified reviews
Everything was done for us and completion took just a few days .
They gave good advice when it came to us requesting a loan and they have kept us updated and provided great service from start to finish
Excellent customer service and very easy communication.
Very efficient and the customer service was excellent
Extremely prompt service and kept up to date at every step of the application. Case handlers very informative and patient.
EASY PROCESS AND FRIENDLY STAFF NOTHING TOO MUCH
Yes I would
OK so this is coming from someone who used to work in finance. These guys are quick, efficient professionals. They do what they say, and sorted me out in a week (but you need to be on it, and return your paperwork as soon as you get it). Very friendly and polite, whilst always maintaining a professional level. Top effort thanks guys!
Team have be brilliant. Good customer service
Good I thought that they did well to provide everything in good time.
Absolutely fantastic service. Got a loan to consolidate debts and First Stop were first class. From start to finish, the communication, the advice, everything. I can not fault them on any part of my process. So helpful and informative. Actually felt like the person on the other end of the phoned cared.
Excellent communication and friendly, helpful staff Would use again
Great quick service
Really quick, no fuss just a simple process
Yes I had excellent service and everything went very smoothly
The service was great they communicated with me during the process. They also tailored the loan to suite me and that was helpful Thank you again.
Good handled fast and efficiently
Overall the service was good although we kept getting asked for more and even duplicate information which was frustrating. We were also told that a courier had been arranged to come to us as everything had been sorted. Then an hour before he was due we were told that the loan amount had been decreased and so completion was delayed. This then got changed back to the original amount after sending more information that had already been sent!
Very good service and quick process
Extremely efficient service, great communication and friendly also. Thank you for making this a non hair ripping out experience!!